First Time Storage User

If this is your first time renting a storage unit, you may need help figuring out where to start. Don’t worry—Glacier West Self Storage is here to walk you through the rental process with helpful information to make your storage experience the best it can be. 

Why Self Storage? 

There are a variety of reasons why you may find yourself needing some extra space. Glacier West Self Storage works with a range of clients to solve their unique storage needs—here are some of the common categories they fall into: 

• Personal storage. If you’re dealing with an overflowing basement or are downsizing your home, renting self storage can be a great personal storage solution that will give you back some space. 
• Commercial storage. Are you looking to expand your business or declutter your office? Glacier West has commercial storage options for various companies, giving you a secure spot for inventory, furniture, and equipment. 
• Small business storage. For entrepreneurs, artisans, and contractors whose supplies have outgrown their workspace, renting small business storage is a fantastic option for adding additional space to their business. 
• Vehicle storage. Do you need somewhere dependable to park your recreational or commercial vehicle? We offer indoor and outdoor vehicle storage for RVs, boats, and automobiles at select facilities to keep your garage and driveway clear. 
• Student storage. Suppose you need somewhere to keep your belongings during the summer at your home away from home. In that case, college students with limited space can find affordable student storage at Glacier West.  
• Military storage. Military members and their families who frequently move states and countries can keep their belongings and vehicles in self storage for an easy-to-maintain military storage solution. 

Types of Storage Units 

At Glacier West Self Storage, we offer a variety of storage unit types suitable for different purposes, with availability varying by location.  

• Indoor units. Your standard storage units, available in various sizes, are housed inside our storage facility buildings. 
• Drive-up units. For anyone who would benefit from driving a vehicle directly to the door of their unit, these spaces have outdoor access from a driveway or aisle with a roll-up door for easy loading and unloading. 
• Heated and climate-controlled storage units. At select locations, Glacier West Self Storage offers heated storage or climate-controlled storage to help protect items from temperature changes. Climate-controlled units have heating and cooling capabilities to maintain a stable temperature between 50°F and 85°F. 

Our storage spaces range from 5×5 to 10×40, with up to 12×54 space options for large vehicles and small storage lockers for minimal storage. If you aren’t sure what size storage unit would best suit your needs, see our unit size guide to envision how your belongings fit in our spaces. 

Storage Amenities 

You’ve probably seen us mention our industry-grade amenities—but what does that mean? Below are some of our most relevant features and how they benefit your experience. 

• Moving truck rentals. We provide moving truck rental services at many of our locations for your convenience, giving you easily accessible storage transportation to and from your unit. 
• Packing supplies. Are you afraid you’ll forget to grab something at your home improvement store before packing your things? Glacier West Self Storage has packing and moving supplies, including boxes, tape, bubble wrap, packing paper, and more, available for purchase on-site at most facilities. For advice on packing, see our storage and packing tips. 
• 24-hour surveillance. Glacier West has cameras recording our facilities at all hours of the day and night, helping to give you peace of mind that we’re keeping a close eye on your things. 
• Gated electronic access. Access to our facilities is granted via a personalized PIN at our electronic gate. For outdoor storage spaces, lots are fully fenced. 
• Month-to-month rentals. If you have concerns about signing any long-term leases, you won’t have to worry with us. Our storage spaces are rented monthly, with payment due the first day of the month. Should your storage needs change, we want you to have maximum flexibility over your belongings. 
• Long access hours. To give you the flexibility to visit your storage unit when it best works for you, our access hours are seven days a week and allow you to stop by your unit when it’s convenient for you.
  (*Access hours vary by facility)
• Wide driveways. If you need to drive a moving truck up to your unit or are looking to store a large RV or boat, many of our facilities were designed with wide driveways and aisles to help accommodate the turning radius of such vehicles. 

To learn about the amenities offered at your local Glacier West, locate your nearest facility and contact us with any questions. 

Common Storage Items 

Our range of storage unit varieties and sizes accommodates various storage needs for professional and personal storage use cases. Here are some of the most commonly stored items at Glacier West. 

• Furniture 
• Seasonal decorations and equipment 
• Appliances 
• Documents and records 
• Electronics 
• Clothing 
• Inventory 

Items You Cannot Store 

By the law and building regulations, several items cannot be stored with Glacier West Self Storage. These items are prohibited as they are illegal, dangerous, or harmful to our facility and other storage units. 

• Combustible materials. You cannot store combustible materials due to the threat of them catching fire. This includes fireworks, fuel tanks, fertilizer, paint thinner, etc. In general, avoid storing it if it seems like it could go up in flames.  
• Living plants and animals. Do not treat a storage space as a replacement for a proper pet sitter. Storage spaces are not built for people or animals to live in, and the food you leave out for your pets and plant soil could attract pests. 
• Food of any kind. This includes but is not limited to, canned foods, perishable foods, dry foods, or pet food. Food attracts pests, which can cause infestations in your storage space and spread to others. 
• Illegal items. Prohibited weapons, illicit drugs, drug paraphernalia, and stolen items are not permitted at Glacier West Self Storage. If it’s unlawful to house it elsewhere, you cannot store it here. 

How to Rent With Us 

At Glacier West Self Storage, we aim to make the rental process transparent and user-friendly to give you an ideal experience. There are three ways to rent with us: 

• Online. You can find a unit at your nearest storage facility and reserve or rent online from your device. 
• Phone. For anyone who likes to talk things through, feel free to give us a call, and we can get everything squared away in a conversation. 
• In person. If you want to see your unit before signing your rental agreement, stop by your local Glacier West Self Storage and rent with us in person. 

*Note that all new rentals require contacting the facility office during office hours to obtain their gate code, in order to access their unit.

Do you still have questions? See our FAQ page for more answers, and contact us to learn more about how Glacier West Self Storage is here for you.